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TERMS AND CONDITIONS

Reservation

You can book your apartment online through our website with instant confirmation. Reservation is possible only with credit card guarantee (BEST AVAILABLE RATE) or with full pre-payment (NON-REFUNDABLE RATE).

 

Rates

The confirmed price of your booking is always in EUR*, it includes 18% VAT, but excludes 4% tourist tax and 12% service fee. Tourist tax and service fee has to be paid during your stay (even if the full amount of your stay has been paid in advance).
*Please note that you can change the currency of displayed rates in our online booking system, but those rates are for information purposes only.

NON-REFUNDABLE RATE: Restricted rate.

Full payment in advance is required. Must purchase online at a determined number of days (usually 21 days) prior to arrival. Your credit/debit card will be charged immediately for the entire stay. Bookings at this rate are not refundable and cannot be cancelled or modified.

BEST AVAILABLE RATE: Our most flexible rate.

Reservation can be modified or cancelled before your arrival according to our cancellation policy (see below). Other restrictions, such as minimum stay may apply.

 

Payment

NON-REFUNDABLE RATE:
Full payment in advance is required. Your credit/debit card will be charged immediately for the entire stay.

BEST AVAILABLE RATE:
The payment for your accommodation can be made by cash or by credit card upon arrival after check-in. Please be informed that cash payment is possible both in EUR or HUF (the conversion is made at the foreign currency selling rate - valid on the day of payment - of the bank where the account of 7Seasons Apartments is kept). 

Accepted credit or debit cards: Visa, Euro/Mastercard, Maestro

We reserve the right to pre-authorise credit cards prior to arrival. If the pre-authorisation fails on the given credit/debit card, we will inform you about the declinded transaction and give you 48 hours to provide new credit/debit card details. We reserve the right to cancel the reservation if a valid credit/debit card is not provided.

 

Cancellation policy

NON-REFUNDABLE RATE bookings cannot be cancelled or modified.

BEST AVAILABLE RATE bookings can be cancelled with the following terms:
• If cancelled or modified up to 5 days prior to the date of arrival, no penalty will be charged.
• If cancelled or modified later, the first night will be charged.
• In case of no-show, the total price of the reservation will be charged.

Modifications/changes for shortening of stay and/or downgrading of room type same terms and conditions apply as cancellation policy above.

If you wish to cancel your booking please click on the link in your confirmation or send us a message via email including your reservation ID number.

 

Group policy

When booking for 10 or more persons or 3 or more apartments, different policies and additional supplements may apply. We may require deposit payment up to 30 % of the total value of your reservation to guarantee your booking. The confirmation letter includes the valid cancellation and prepayment policies. 

Please note, that having loud parties or any activities that may bother other guests are strictly prohibited. We reserve the right to ask an amount of EUR 100.00 /person as a security deposit what is refundable upon check out if the houserules were kept and after an inspection of the room is completed.

 

Deposit policy

When booking for over EUR 1500.00, different policies and additional supplements may apply. We may require deposit payment to guarantee your booking.

The confirmation letter includes the valid cancellation and prepayment policies. 

 

Long-term policy

When booking for more than 14 days, different policies and additional supplements may apply. We may require deposit payment to guarantee your booking.

The confirmation letter includes the valid cancellation and prepayment policies.

 

Children policy

  • Maximum of two children from 0 to 6 years stays free of charge when using existing beds.

  • Maximum of two children from 0 to 6 years stays free of charge in a child's cot/crib.

  • Maximum of two children from 7 to 12 years is charged EUR 5.00 per person per night when using existing beds.

  • Any other children or adult is charged EUR 10.00 per person per night.

  • We provide the children amenities FREE of charge! Children amenities
     

Check-in & Check-out

Check-in is possible from 3.00 pm

Check-out is until 11.00 am

In case of early arrival or late departure our Guests can use our luggage room with no extra charge.

 

In case you fail to check-out by 11.00 am, we reserve the right to charge a late check-out fee or charge for an additional night, without being able to guarantee the availability.

 

Reception opening hours

Our reception is opened 24 hours, every day of the year, therefore you will not need to worry about late check-in. We generally ask for arrival details in order of the smooth check in.

 

Car parking

Car parking is available at our guarded underground garage for extra charge (EUR 25.00/night/car). If you wish to reserve a parking place, please let us know when making a booking. 

Please note, that EUR 25.00 security deposit is required for the proximity card for the parking place. With this card you can drive in/out as many times as you want. The deposit will be returned in exchange of the parking card.

 

Small pets

Pets are not allowed.

 

Smoking policy

All of our apartments are non-smoking. Our Guests may smoke at designated smoking areas. Smoking inside the apartment is strictly prohibited and results EUR 150.00 penalty.

 

Concierge Ticket policy

Tickets purchased through the concierge desk may be obtained from several sources and are non-refundable. All ticket sales are final and cannot be cancelled for any reason. All taxes and fees are included in the total selling price.

 

Loss or Damage

7Seasons Central Suites is not responsible for lost, damaged, or stolen personal items. All apartments are equipped with in-room safes. Guests should ensure their Travel Insurance covers all such risks. 

 

Should a guest lose personal belongings while staying at 7Seasons Apartments, if recovered, the item will be recorded as 'found'. If a valuable is left in the apartments after the guest has checked-out, it will be placed in our Lost & Found storage, where we can store it until the guest arranges the pick-up of the item for delivery or for maximum 30 days after the guest's departure.

 

Any items in the Lost & Found, which are not claimed within thirty (30) days, will be donated to a local charity or discarded.  All belongings left in the apartment next the waste bin will be also discarded. According to health regulation the listed belongs can be not stored: food & drink, underclothes, hygiene supplies (any razors, toothbrushes, cosmetic products ...)

 

The pre-authorisation made before arrival may be used to cover incidental items including security bond or deposit for any breakages or damage incurred during your stay or cleaning charges in excess of the normal level of cleaning.

 

Air-conditioning

Please be informed that the air-conditioning is only available from 1 June to 31 October.
If you wish to use the air-conditioning into your apartment, please ask the remote control from Reception upon arrival.
Please note, that EUR 30.00 security deposit is required for the remote control. The deposit will be returned in exchange of the remote control.

 

Special request

All special requests are subject to availability upon check-in.

Special requests cannot be guaranteed and may incur additional charges.

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